Equipment authorized warranty

 


Starview Vietnam is authorized by the equipment manufacturers which provides product warranty, replacement parts, repair equipment and technical support after sales for all of our reseller partners in Vietnam. And the end customer after the warranty period.
Centers of Starview in Vietnam certified ‘Services Partner’ of the firms (as Avaya, Christie, Daktronics and IDK) can behalf of its technical support before and after the sale to partners in Vietnam.
Perform on-site warranty or warranty handling RMA procedures for partners with its service center based in Singapore in case of equipment should be replaced.
Provide warranty services to follow the request of customers or partners such as:

- Support for troubleshooting 24/7 hot replace damaged equipment immediately.
- On-Site Warranty customers.
- On-Phone Support 5/8.
- Repair, replace components during customer use.