Avaya Contact Center Control Manager provides centralized operational administration exclusively for Avaya Conta...
Avaya one-X® Agent is a desktop software application built specifically to meet the needs of contact center agen...
The Interaction Center software suite provides enterprise-class control of contact-center communications across ...
Avaya Social Media Manager enables you to keep abreast of what your customers and would-be customers are saying....
Leverage video as a channel into your contact center. Avaya One Touch Video enables voice and voice/video collab...
Business Advocate manages all voice, email, and Web chat interactions via a single universal queue, intelligentl...
The Call Center Elite call routing software is an Automatic Call Distribution application that maximizes routing...